Windows System (Windows 7 & 8)
To close a Remote Desktop Program (RDP) on a Windows computer, please close the program as follows:
- Open your "Task Manager" by selecting ‘Ctrl+Alt+Delete’ on your keyboard.
- Click the "Processes" tab, select your RDP from the displayed list and click "End Process".
- Login into your MaximBet again.
Login into your MaximBet again.
Windows 10 (Cortana)
To close a Remote Desktop Program (RDP) on a Windows computer running Windows 10, please close the program as follows:
- Type “remote settings” into the Cortana search box.
- Select “Allow remote access to your computer”. This may seem counterintuitive, but this opens the Control panel dialog for Remote System Properties.
- Check “Don't Allow Remote Connections” to this Computer. You have now disabled remote access to your computer.
- Login into your MaximBet again
Apple System
In order to close a Remote Desktop Program (RDP) on a Apple Computer, please close the program as follows:
- On a Mac, open the "Activity Monitor" from the "Utilities" folder.
- Find the process and click "Quit".
- Login into your MaximBet again.
Plugins
Why do I have to download the GeoComply plugin?
To wager on MaximBet, you must be physically located in Colorado at the time of placing your bet.
How do I install the plugin on my device?
When you first login to MaximBet, a popup page will appear prompting you to download the GeoComply software. Please ensure that you allow pop ups on your device
If the download does not start automatically or you experience any issues with the plugin, this software is downloadable at the following link:
https://ums.geocomply.com/installer/url?id=LW2BYMiQ3R&os=win&version=3.0.4.3
If you are using our mobile or tablet app, the Geolocation software is already built in.
iPhone App
On your first login to MaximBet, you will receive a prompt requesting permission to use Location Services. Tap 'Allow' to allow this access.
If you are unable to be successfully located after allowing permission, please ensure that Wi-Fi is enable on your mobile device. Location detection is more accurate when your phone is connected to a Wi-Fi network.
To turn on Location services, please follow the below steps:
Settings → Privacy → Location Services → MaximBet
Please select the MaximBet app and confirm that the either 'While Using the App' or 'Always' is selected.
It is also recommended that your phone is on the latest iOS software for best location performance. To check for updates, navigate to:
Settings → General → Software Update.
Android App
When you first login to MaximBet, the app will ask permission to use Location Services. Please switch on Location Settings as follows:
Apps → Settings → Location enable 'High Accuracy' mode.