If your documentation is not accepted, it may be due to you having not followed the directives provided and the document is considered unacceptable.
Possible reasons for the Documentation to be considered unacceptable include but are not limited too;
- The document provided does not clearly show the address registered with MaximBet
- Providing a document which was issued more than 3 months prior
- The document provided does not provide or match the information registered to your account
- Your address is in one of our restricted countries
What to do?
- Ensure that you have followed the requirements of our verification process
- Ensure the Document is within the time frame stipulated and matches the information registered with your MaximBet Account
- If you are still having problems, please contact our Customer Service Team via email at email@example.com