If your account is suspended due to missing documents, submitting the required documents for verification using the secure upload tool available in the ID Verification section under My Account will help towards having your account reinstated.
- Click on the "My Account" Tab next to the deposit button.
- You will be redirected to the main menu where you will find the ID verification Tab
- Click on ID verification and you will be directed to the upload tool. Follow the instructions on the page to upload your missing documents