Our Terms and Conditions are a legal document, we have tried to make it as easy to
read as possible so that it is clear and understandable. These Terms and Conditions, along
“Terms”, this is a contract between you and MaximBet.
1. Who we are
When we refer to MaximBet, “we”, “us”, or “our”, this should be read as CG Colorado LLC, a
company registered and incorporated in the state of Colorado. MaximBet is operated by CG
Colorado, LLC under the state laws of Colorado. CG Colorado LLC is licensed and regulated
by the Colorado Division of Gaming. CG Colorado LLC registration number is 94342204 and
its registered office is at 18 COLUMBIA TURNPIKE, SUITE 200, FLORHAM PARK, NJ
When we refer to “you”, “your”, “customer”, “patron” or “player”, this should be read as the
person using the Website, and any registered user.
2. Acceptance of Terms & Conditions
By registering and/or using our services, you understand and accept that you are and will be
bound by the following:
- Terms and Conditions
- House Rules
- All other of our terms and conditions, policies or rules that relate to our
services whether it is directly related to wagering activity, bonus offers,
promotions or any other aspect of your usage of our services, need to be
understood and accepted by you.
By accessing, registering, using or any other form of participation of Services, you must
understand and agree that you are legally bound by the Terms and Conditions. If you do not
wish to abide or to be bound by these Terms and Conditions, please interrupt your activity
and usage of our services.
3. Amending the Terms of Conditions
We will update the Terms regularly, and we recommend that you review them often for more
clarity. We may impose limits on certain offers and activities as well as promotions or any
other Service offered to our players.
If we make any considerable (material) changes to the Terms, we will make every effort to
inform you in advance by email, SMS or via the Website.
Once changes are made to the Terms, your continued use of the website will be considered
your express consent to the Policy as long as we have notified you in advance.
4. Eligibility for Opening an Account
4.1 You must be at least twenty-one (21) years of age at the moment of opening an account
with MaximBet. You must also be physically located within the borders of the State of
Colorado in order to participate in any online gaming and wagering activities offered by the
website. We take our age-verification very seriously. We carry out a thorough age verification
check for all patrons at the moment of registration. We may ask for additional information in
order to verify your age and identity and we reserve the right to suspend your account at any
moment until your age is confirmed. By registering your account, you agree to our age and
identity check and the conditions described above.
4.2 You are not permitted to open an account with MaximBet if you fall in one of the below
- You are a person who is prohibited from gaming pursuant to 44-30-1506, C.R.S
- You are a person whose name appears on the exclusion list maintained by Johnny
4.3 In order to register and open an account with MaximBet, you agree and warrant the
- You are at least twenty-one (21) years of age. We reserve the right to request
additional information in order to verify your age and at any time to void any wagers
or winnings made by or on behalf of underage persons.
- You agree to provide accurate information when registering your account. Such
information will include, without limitation, your Full Name, Date of Birth, the last 4
digits of your Social Security Number, your current address as well as your email
address and telephone number. Any changes in time of your information provided at
registration shall be communicated to us and we reserve the right to request
additional information or proof in order to establish the authenticity of those
- You understand and acknowledge that you are opening a non transferable account
with MaximBet and that you are the sole owner of said account and act as a
principal and not as an agent or proxy on behalf of a third party.
- You are prohibited from selling or trying to sell your opened account to any third
party, as well as acquiring or trying to acquire an account which has been registered
in the name of a third party.
- You have the sole responsibility of complying with your own local, national, federal or
state laws and regulations that refer to betting and gaming prior to opening an
account with MaximBet, depositing funds, placing bets, requesting withdrawals or
any other form of usage of our services.
- You are legally capable of entering binding contracts, including these Terms and
Conditions and each subsequent activity which is governed by these Terms and
- You are not prohibited for any reason from betting with MaximBet and you are not the
subject of a self-exclusion in any of our other MaximBet Sportsbooks nor any other
operator has excluded you form gambling with them.
4.4 You shall not attempt to place any wagers or engage in any gaming activity if you are in
that moment outside the boundaries of the State of Colorado. There are certain Federal
prohibitions and restrictions regarding Internet gaming (i.e. 18 U.S.C. §§ 1084 et seq. (The
Wire Act) and 31 U.S.C. §§3163 through 3167 (Unlawful Internet Gambling Enforcement
Act)). It is a federal offense for persons physically located outside of Colorado to engage in
Internet wagering through a Colorado casino unless explicitly authorized by the Division of
Gaming. You acknowledge that you are prohibited from using our services outside the state
of Colorado. We will not be liable for any breach of any local, national, federal or state laws
that may take place as a result of you using our services.
4.5 You must refrain from using our services if you are a prohibited person pursuant to
44-30-1506, C.R.S., an individual whose participation may undermine the integrity of the
betting activity or the sports event itself, any person that is prohibited for good cause
including but not limited to: any person placing a bet as an agent or proxy; Any person who
is an athlete, coach, player, referee, in or on any sports event overseen by the person’s sports
governing body based on publicly available information. Any person who holds a position of
influence or authority that is sufficient to wield influence over the participants in a sporting
event, including, but not limited to coaches, managers, trainers, handlers or any person with
access to exclusive information on any sports overseen by that person’s sports governing
body. Any person identified by any lists provided by the sports governing body to the Division
of Gaming (each, a “Prohibited Sports Betting Participant”) must refrain from engaging in
sports betting in the state of Colorado and must disclose his or her status as a prohibited
sports betting participant to all relevant persons and/or governing bodies.
4.6 In the unpleasant situation that you are found to have breached the clauses presented in
sections 4.1, 4.2, 4.3, 4.4, 4.5 of these Terms and Conditions:
- We may cancel any bets you may have placed with MaximBet
- We shall void any winnings resulted from your betting activity
- We may refer your case to guardians or family members, the police or any other official and appropriate regulatory authorities.
5. Account Opening
5.1 It is the sole responsibility of the patron to make sure that all details provided at
registration are accurate and up to date. A failure in registering an account with your sole
personal and accurate details may result in us voiding bets, winnings and/or payments if we
discover inaccurate information has been presented. You have the option to update your
personal details on the Website or contacting our Customer Support Service via all available
5.2 We only allow one account per customer. Any deviation from this rule will result in us
voiding and canceling any bets, winnings or outstanding payments and also suspend such a
Duplicate Account. We also reserve the right to close any account and void any bets if the
details of the Account Holder do not match those of the owner who funded said account.
5.3 MaximBet does not allow patrons to transfer any type of funds between accounts at any
point in time.
5.4 You are solely responsible for reporting, recording and paying any taxes to relevant
government authorities, on any winnings you record on our platform.
5.5 The participation you have in wagering on our platform is purely personal and not
professional and you will not make use of services that provide automated wagering via bots
or any other type of software.
6.1 In order to make bets on our platform, you need to deposit funds into your MaximBet
Account. Deposited funds might take a few days to appear in your account depending on the
payment method used. We do not offer any interest on funds held in your MaximBet
6.2 By making a deposit you acknowledge and agree that:
- The funds you deposit originate from a payment source of which you are the legal
- The funds you deposit originate from a legal source and they are not connected in
any way with any type of illegal activity or source
- The funds you deposit are authorized by you and you only and you will not attempt to
reverse any deposit made into your Account.
6.3 You can fund your account using the following payment methods:
- Debit/Credit Cards - You can fund your account using any Debit/Credit Card that has
either a VISA or MasterCard logo.
- MaximBet Prepaid Card - You can electronically fund your MaximBet Card and then
deposit those funds into your MaximBet Account
- ACH - You can transfer funds electronically between your bank account and your
- Wire transfer - You can directly transfer funds from your checking or savings account
into your MaximBet Account
- PayPal - You can fund your PayPal account with any payment method available and
then deposit funds into your MaximBet Account
You may request a withdrawal at any time from your account in the My Account section of
the website. You may only withdraw cleared funds that are not subject to Wagering or
Before processing any withdrawal request, please be advised that we have certain controls
in place in order to ensure the legitimacy and security of the players and their funds.
We may choose to verify your identity prior to processing a withdrawal.
We aim to process any withdrawal request in less than 24 - 48 hours as long as all our
internal requirements and controls have been met. We recommend that you check your
account to make sure that you have completed all of our verification steps in order to avoid
any additional waiting times when you request a withdrawal.
If any additional information is required or we are in the process of an investigation of your
account, you will be notified in detail and kept up to date at all times.
For any payment method which does not require a specific account holder, such as a
voucher, or prepaid card, if the full deposit is not wagered prior to a withdrawal request, we
will require proof of purchase of the voucher.
8. Login & Security
8.1 When creating an account, You must choose a Password to access your account. Your
email address will become your “Username”.
8.2 It is your responsibility to keep the information secret as you are responsible for any type
of activity on your account.
8.3 You should change your Password regularly, and particularly is you suspect that
someone else may be aware of your Password
8.4 If the Username and Password is entered correctly, or if you have chosen to use a
password management tool such as Fingerprint login or Face ID, any use of the Products
will stand including any losses incurred
8.5 We will never ask for payment information via email, you should never enter payment
information or other sensitive information unless it is via our Website.
8.6 We provide a transaction history, bet history and balance which may be viewed at any
time on the Website, you should check these sections regularly to review your account and
ensure that your account has not been compromised in any way.
9. Placing a bet
9.1 All bets must be placed via the Website or the MaximBet mobile app.
9.2 You can only place bets up to the amount held within your MaximBet Player Account or
up to any limit set on an event or market as specified in the House Rules. The minimum and
maximum bets are set by MaximBet and will be displayed on the website when
attempting to enter an amount for your selection.
9.3 We reserve the right to accept or decline any proposed bet.
9.4 You must exercise your own judgement and be familiar with the betting terminology and
how various types of bets work and are operated. MaximBet will not be responsible for a
situation in which a player makes a bet without fully understanding the terms involved and
how that bet is operated.
9.5 We are not responsible for any taxes that may be payable by the player on any bets
placed or any winnings that result from betting activity.
9.6 We reserve the right to void any bets made by an individual or multiple individuals acting
together with the scope of defrauding MaximBet
9.7 Pre-match bets are accepted up to the off-time of an event or a predetermined time,
whichever is earlier. We reserve the right to void any bets should we think an obvious error
has occurred or if any bets were placed later than the agreed off time or predetermined time.
9.8 We reserve the right at any time to exclude any customer from using MaximBet
or the MaximBet Mobile App or from taking part in MaximBet selected promotions and
9.9 If a dispute arises regarding the times of a bet being placed, our transaction logs will be
considered as reference for the final settlement of said bet. If no record of the bet is present
in our transaction logs, said bet shall be deemed as not placed. Make sure you periodically
check both your Account balance and transaction history when using MaximBet.
9.10 In order for us to accept your bets you acknowledge and warrant that:
- You are not a Prohibited Sports Betting participant
- You are not prohibited by any term of your contract of employment, these Terms &
Conditions or any other rule of a Sports Governing Body or other professional body
which you are a member of.
- You are not misusing any inside information to place a bet. Inside information refers
to any type of information not disclosed to the public, and if disclosed would be likely
to affect the outcome or the pricing of an event or market.
We reserve the right to void any bets and not pay any winnings resulting from said bets if
they were placed in breach of any clause in section 9.10.
9.11 In the event a warning is received by MaximBet with regards to suspicious or illegal
betting activity or any other possible instance in which an event has been manipulated, we
reserve the right to suspend said event or markets and delay/withhold any payments until
the integrity of the event or market have been confirmed by either the official governing body,
sports federation, or by MaximBet using reasonable discretion.
9.12 In the case of a confirmation from the regulator or sports governing bodies that an
event has been compromised or manipulated in any way, we reserve the right to suspend
and void any bets placed on said event by any individual or group of individuals we consider
to have used inside information for placing said bets.
9.13 We reserve the right to refuse or limit any Bet / Bonus or Promotion at our sole
discretion for any reason and without any obligation to provide notice.
9.14 We reserve the right to suspend or terminate your account at any time if:
- There is suspicion that you are engaging in fraudulent or illegal activity when using
- There is a breach on your behalf of our Terms & Conditions and/or House Rules
- There is suspicion or confirmation that you might experience gambling problems
- There is suspicion that you are taking an unfair advantage either over other players
or us by exploiting our software
- There is a requirement to do so by law
9.15 Following termination or suspension of your account, MaximBet will make all
reasonable efforts to release any funds outstanding in your player account. Please contact
our Customer Support Team if you have any funds held in your suspended or terminated
account. We reserve the right to withhold any funds if they are the subject of an internal or
external investigation where we suspect you were in breach of these Terms & Conditions,
your account has been linked with suspicious activity or we are required to do so by any
governmental, regulatory or enforcement agency.
9.16 If an internal and/or external investigation concludes that your betting activity was in
breach of these Terms and Conditions or that your account has been directly responsible or
linked with fraudulent activity, we reserve the right to seize part or all the funds in your Player
Account. This will be done at our sole discretion and/or in accordance with any suggestion,
request or order from any governmental, regulatory or law agency. In addition, if formally
requested by law enforcement, gaming regulators, or taxation or other authorities, or in the
event that you fail to provide us with sufficient information to identify yourself in accordance
with our internal procedures or those procedures imposed on us by the Division of Gaming
and/or other authorities, we may suspend your Account and all functionality relating to the
use of your Account and withhold from you any funds in your Account pending the final
determination of any criminal or other legal proceedings or investigation to which such a
request may relate or until you provide the necessary 'know your client' or 'age verification'
information as appropriate.
9.17 Live Betting - means placing a bet while an event is in progress. In addition to the
above mentioned terms and conditions, the following apply to Live Betting:
- We reserve the right to void any part of any, or all, Bets on any Live Betting event that
is not completed (i.e., abandoned, postponed);
- Where a blatant or palpable error is made in offers made, prices offered or bets
accepted or in the in transmission of any event on which we have purported to offer
Live Betting, Bets may be settled at the correct price at the time at which the Bet was
placed, as determined by MaximBet
- Where we have reasonable grounds to believe that a Bet is placed after the outcome
of an event is known, we reserve the right to void the Bet.
9.18 Please note that in the case of Live Betting, you may not at any time be able to see or
otherwise be provided with the most up-to-date information in relation to the relevant event,
including for example (but without limitation), through delayed coverage, a slow connection
or equipment, or other system flaws, faults, errors or service interruption. We shall not be
liable for any delay in relaying up-to-date information and it is up to you to always check
official 3rd party sources in order to ensure the accuracy of the data displayed.
9.19 Cash Out is a feature which is offered on various singles and multiples bets. Cash Out
allows you to amend your original bet and lock in a profit or a loss by settling your bet (or a
portion of your bet) early, without having to wait for the event to finish. Please note in
particular that for a variety of reasons (including for example technical issues, human error,
suspicions of fraud or other improprieties and/or other issues outside of our control), we
cannot guarantee the availability at all times of the Cash Out functionality, even where the
functionality has been advertised in connection with a particular event. Please be aware and
accept, therefore, that unless Cash Out is available and successfully exercised in connection
with a particular Bet, your initial Bet will, unless otherwise provided in accordance with these
Terms and Conditions, stand as originally placed.
9.20 Bet placement using free bet credits is not allowed on MaximBet if any selection price is
under -200 (1.50).
Free bet credits cannot be used on odds boosted events.
9.21 Free Bets will not be allowed on any market linked to the Sport Category named 'TV &
Specials', including Odds Boosts and others part of it.
10.1 All winnings will be credited to your MaximBet Account as soon as they are cleared.
10.2 Official results will be as published and confirmed by the relevant governing body or as
otherwise generally accepted.
10.3 The maximum payout for any customer in a twenty-four (24) hour period is as defined
for each sport and market in the House Rules or as defined on the Bet Receipt at the
moment of placing the bet, whichever is the lesser amount.
10.4 MaximBet will not pay any winnings in excess of the limits defined in the House Rules
for any customer whose winnings exceed those limits.
10.5 In cases where you win 600.00 dollars or more, and the bet that resulted in those
winnings was placed at odds of at least 300 to 1, we will report those winnings to the Internal
Revenue Service (IRS) and the Colorado Department of Revenue.
10.6 In cases where you win 5,000.00 dollars or more, and the bet that resulted in those
winnings was placed at odds of at least 300 to 1, we will withhold twenty-four (24%) percent
of those winnings and remit that amount to the Internal Revenue Service (IRS). We will
provide you with a W2-G form summarizing the information for tax purposes at the end of the
tax year of winning.
10.7 Any question or complaint regarding a bet must be raised no later than six (6) months
after the bet has been settled.
11. Fraudulent Activity
11.1 We reserve the right to seek criminal or other sanctions against you if we suspect you
have engaged in fraudulent, dishonest or criminal acts and we will disclose such information
to the relevant authorities or other relevant third parties (for example, payment service
providers) as may be necessary in this regard.
11.2 We reserve the right to suspend or terminate any Account we believe to be involved in
fraud, money laundering and/or any other form of illegal or suspicious activities and to report
such details as we reasonably consider necessary to relevant authorities.
11.3 You undertake that all money that you deposit in your Account is untainted with any
illegality and, in particular, does not originate from any illegal activity or source.
12. Dormant Accounts
An account shall be considered “Dormant” in the event that the account holder does not log
in within a three (3)-year period. Dormant accounts will be opted out of all bonuses in
accordance with the applicable bonus terms and conditions. In accordance with applicable
regulations, unclaimed balances in Dormant accounts will be forfeited. We will make all
reasonable efforts to inform an account holder of any outstanding balance sixty (60) days
prior to forfeiting said balance.
13. Responsible Gambling
We are committed to provide gambling services only as entertainment and to make players
have a fun time. We offer a platform and services to enjoy gaming and betting and we
encourage you to have fun respecting daily routine, time for work, family and friends and
always playing with an affordable budget.
13.1 We offer a range of different options that can be used to manage your gaming activity at
any time. This includes tools which allow you to limit the amount you can deposit or wager in
a day, week or month, time limits to help you control how much time you spend gaming or
the option to exclude yourself from betting for a period of time.
13.2 All the above mentioned options are available via the Website and you can also request
such a limit by contacting our Customer Support Team, available 24/7 via all available
13.3 We reserve the right to limit the amount of funds you can deposit and/or wager and
even impose a temporary self exclusion if we have suspicion that you might not be in full
control of your gambling.
14. Account Closure
14.1 You have the right to close your account at any time by contacting our Customer
Support team, available 24/7. After the request, your account will remain closed until you
request a re-opening. We reserve the right to refuse to reopen your account under certain
circumstances, precisely if the account was closed as a result of a permanent or temporary
14.2 If at the moment of requesting such a closure your account has outstanding balance,
we will make all reasonable efforts to return those funds to you, provided that you complied
with these Terms & Conditions. Please contact our Customer Support Team if you have
requested an account closure and still have any outstanding balance.
14.3 We are entitled to close your Account at our discretion and without having to disclose
any reasons, and where deemed necessary on written notice (or attempted notice) to you
using the contact details you have provided. Any balance in your Account will be made
available to you, provided that you have complied with these Terms.
15. Content and Availability
15.1 We provide no warranty for the uninterrupted provision of information available on the
15.2 Any information provided on the Website inclusive of, but not limited to, odds, fixtures,
results, statistics or opinion is provided exclusively for personal use and you do not have
permission to distribute it or use it for any commercial exploitation.
15.3 Any information provided should never be construed as advice or a recommendation
and is provided exclusively for informational purposes, you should never rely on this
information to Wager, and you do so at your own risk.
15.4 We make no warranty as to the speed or availability of the Website and the speed or
performance. We make no guarantee that the Website will be without faults, interruptions or
errors, and you accept that your own device may affect the performance of the Website. We
accept no liability for any failures that may arise due to your own equipment even when such
issues may cause you to be unable to Wager or view the information normally available.
15.5 We accept no liability for any damage caused by using our Website or downloading any
applications that we may make available from time to time.
16. Acceptable Use
16.1 Your use of our Website is exclusively for the purpose of Wagering
16.2 The Website is for your personal use only, and you may not use it to the benefit of any
third party for any purpose which we consider to be illegal, or that contravenes our values
such as defamation, abuse, discrimination, fraudulent or otherwise any activity which we
consider to be suspicious or breaches our terms. We reserve the right to report any
suspected behaviour which we deem to contravene these statements, whether stated or
otherwise to the relevant authorities.
16.3 We will always report any suspected criminal or contractual behaviors or actions in
connection with the Website to the relevant authorities. In all cases, and at our absolute
discretion we reserve the right to withhold funds, suspend and close your account. You
agree to be liable to pay on demand any claims that may arise against you whether directly
or indirectly from any criminal, dishonest or fraudulent acts.
17. Intellectual Property
17.1 Any software required by you to use our products and Wager on our Website is
installed entirely at your own discretion, and we accept no responsibility for any issues that
may arise as a result of you installing third party software. Any terms and conditions related
to third party software is outside of our control, and you will choose to use the software, and
accept any third party conditions entirely at your own risk.
17.2 We hereby grant you personal, non-exclusive, non-transferable rights to use our
Website for the sole purpose of wagering, including the following conditions: you are not
17.3 Copy, transfer, lease, assign, sub-license, rent or otherwise attempt to redistribute any
part of our Website
17.4 Attempt to bypass the security of the system, or interfere in any way with the Website,
or otherwise attempt to use the software without the proper authentication
17.5 Attempt to alter the outcome of any wager on any of our products on the Website.
17.6 Copy, translate or redistribute any of our content, documentation, manuals or any other
part of the Website
17.7 Decompile, reverse engineer, or otherwise attempt to view, use, modify or distribute any
source code to the minimum extent permissible by law.
17.8 You do not own the software, or Website either in part or in full, and it is the exclusive
property of us. Any software provided by third parties is licensed exclusively for us, and may
be protected by worldwide copyright laws. Your use of the Website does not give you any
rights to ownership of intellectual property in any way whatsoever.
17.9 The software is provided "as is" without warranty of any kind, express or implied,
including but not limited to the warranty of merchantability, fitness for a particular purpose
and non infringement. in no event shall the authors or copyright holders be liable for any
claim, damages or other liability, whether in an action of contract, tort or otherwise, arising
from, out of or in connection with the software or the use or other dealings in the software.
17.10 Any breach of the conditions may lead to us taking further action inclusive of but not
limited to reporting the suspected behaviour to the relevant authorities, and suspension or
closure of your account
17.11 The contents of the Website are protected by international copyright law, registered
trademarks and other third party licensors
17.12 All logos, company names, team, club, association or other names are trademarks
and copyright of their respective owners including our own names, logos, trading names and
17.13 Your use of our Website is exclusively for the purpose of Wagering, you may not store,
reproduce, publish or otherwise transmit by any means or in any manner, any content,
graphics, text, messages, code and/or software without our prior express written consent
18. External and Third Party Content
18.1 We use content, feeds, and information from third party suppliers. Our suppliers may
require you to agree to additional terms and conditions governing the usage. If you do not
accept the terms and conditions, do not use the content, feeds and information
18.2 We accept no liability in respect of any content, feeds or information provided by a third
18.3 If you are an employee of, are connected to, or affiliated with any of our third party
providers, you are not permitted to hold an account with us. If you proceed to open an
account, and we suspect you may be affiliated with a third party supplier, we will close your
account, void any bets and return your funds according to these terms
18.4 We have no control over links outside of our domains and we accept no liability, or
provide no warranty for the content of any services that we may link to on our Website from
time to time
19.1 We accept no liability for damages, liabilities or losses which are alleged or deemed to
have arisen in connection with any malfunction, loss of connection, downtime or any other
circumstance in which the website had an error or was unavailable for any amount of time.
19.2 We endeavor to ensure that the information is correct on the Website however we
accept no liability for any errors or omissions including but not limited to typographical errors,
inaccuracies or other such information that may be considered incorrect or out of date.
19.3 Our aggregate liability to you will never exceed;
- The total amount of wagers you have placed via your account for the product that
caused the liability; and
- 5,000 in respect of any other liability no matter whether it relates to an issue within
these terms or otherwise
19.4 We shall not be liable under any circumstances, whether in contract, tort (including
negligence), breach of statutory duty, or otherwise, for any loss of profits, revenue, business,
data, opportunity, goodwill and reputation or any indirect or consequential loss arising under
these terms whether or not such losses were conceivable by either party
19.5 These Terms and Conditions cannot exclude or limit liability for;
- Personal injury, death, or other grievous harm caused by our negligence
- Fraud or fraudulent misrepresentation
- Anything or any liability which cannot be excluded due to applicable law
20. Entire Agreement
part of your registration as well as any updated Terms and Conditions, policies form the
entire agreement and the contract and understanding between us, including but not limited
to any promotional specific terms or any other terms that we may ask you to agree to from
time to time
20.2 You acknowledge and agree to be bound by these Terms and Conditions and you have
no other rights in respect of statements, press releases, advertisements, warranties or other
understanding that are not expressly set out herein.
20.3 We do not waive our rights to exercise any clause in these Terms and Conditions by
delaying, failing to act or omitting when we choose to enforce, exercise or pursue rights,
claims or remedies at any time
20.4 Your rights and remedies under law are not excluded by these Terms and Conditions
20.5 Should any part of these Terms and Conditions be deemed by a court or competent
administrative body to be unenforceable, such invalidity or unenforceability shall not affect
the other provisions and they remain in full force and effect.
20.6 These Terms and Conditions do not create, imply or in anyway deemed a partnership
between us, and neither party has a right to bind the other party to anything other than those
conditions expressly provided in these Terms and Conditions
20.7 We shall not be in breach of these Terms and Conditions for any event beyond our
reasonable control, or any event or action that can be considered Force Majeure. In any
such circumstances, we have the right to perform our obligations in a time period equivalent
to the event or action which caused the breach or delay.
20.8 We may subcontract, assign, transfer or sub-license any of our rights to any other party
for any reason
20.9 Any notice served under these Terms and Conditions will be in writing, in English and
may be delivered by any electronic or postal means inclusive of but not limited to email,
website notifications and notices, postal mail or courier. Any notice will be considered to be
delivered at the time of sending in the case of electronic communications, at the time of your
login to the Website in the case of website notifications, or at the time of recorded receipt in
the case of postal or courier delivery
20.10 These Terms and Conditions are the main body of the agreement, and inconsistencies
between any documents that make up the full agreement, unless stated otherwise, will
prevail in the main body
20.11 The English language version of these Terms and Conditions and the full agreement
21. Disputes, complaints and the governing law
21.1 If you have any claim or dispute arising from any transaction past or present should be
first directed to us by contacting our Customer Support Team via all available channels.
21.2 We will always respond to any complaint or dispute within 24 hours
21.3 We will always offer an explanation if we do not agree with your query
21.4 We will arrange that all unresolved disputes that involve settlement of wagers of at
at least $1250 be referred to the Division.
21.5 If you are not satisfied with the outcome of the dispute opened with MaximBet, you
have the right to forward an official complaint to the Colorado Division of Gaming by
completing the Complaint by Gaming Patron Form on the Division of Gaming’s website or by
contacting the Division of Gaming at:
Colorado Division of Gaming
1707 Cole Blvd Suite 300
Lakewood, CO 80401
21.6 All other controversies or claims arising out of or related to our service or these terms
shall be construed and enforced in accordance with the laws of the state of Colorado and the
United States of America without regard to any choice of law or conflict of laws principles,
regardless of where you live.
21.7 We have the right, notwithstanding the foregoing, to lodge a claim against you in your
state of residence or domicile
21.8 To the fullest extent permitted by applicable law, if you or we want to assert a dispute
against the other, then you or we must commence it within one (1) year after the dispute
arises -- or it will be forever barred.